Roles & Permissions
Permission matrix per operational role; final authority always stays with the authorized user.
Dispatcher
2
Assigned users
Operations Supervisor
3
Assigned users
Field Officer
3
Assigned users
Permission matrix
PrimarySecondaryNot permitted
| Dispatcher | Operations Supervisor | Field Officer | |
|---|---|---|---|
| Create incidentincident.create | Primary | Secondary | Not permitted |
| Escalate incidentincident.escalate | Secondary | Primary | Not permitted |
| Close incidentincident.close | Not permitted | Primary | Not permitted |
| Assign teamdispatch.assign | Primary | Primary | Not permitted |
| View enforcement fileenforcement.view | Secondary | Primary | Secondary |
| Document violationenforcement.document | Not permitted | Primary | Secondary |
| Classify violationenforcement.classify | Not permitted | Primary | Not permitted |
| Confirm classificationenforcement.confirm | Not permitted | Primary | Not permitted |
| Acknowledge alertalert.acknowledge | Primary | Primary | Secondary |
| Assign alertalert.assign | Primary | Primary | Not permitted |
| Escalate alertalert.escalate | Secondary | Primary | Not permitted |
| Resolve alertalert.resolve | Secondary | Primary | Not permitted |
| Create casecase.create | Secondary | Primary | Not permitted |
| Legal reviewcase.review | Not permitted | Primary | Not permitted |
| Waive requirementcase.waive | Not permitted | Primary | Not permitted |
| Judicial referralcase.referral | Not permitted | Primary | Not permitted |